Return + Store Policy

We understand that handmade jewelry can be delicate, which is why we offer a free 30-day warranty from the date of purchase to ensure your satisfaction. If you receive an incorrect item or if your item has a manufacturing defect or is damaged within this period, please contact us for an exchange or repair.

Please note that we do not offer refunds—only exchanges or repairs for eligible items. Simply email us at info@shopuniquelychosen.com or uniquelychosenboutique@gmail.com, and we'll respond with next steps within 1-4 business days.

 

Lost Packages

Uniquely Chosen Boutique is not responsible for lost or stolen packages once they have been scanned by the mail carrier. However, if you purchased Route Package Protection, you can file a claim directly through their link: https://claims.route.com. Tracking details will still be sent to the email you provided at checkout.

 

Returned packages

If a package is returned to us by the mail carrier due to an incorrect address provided by the customer, the reshipment fee will be $5 for domestic orders and $15 for international orders.

Orders cannot be canceled or refunded in these situations. Please ensure that your shipping address is accurate at checkout to avoid delays or additional costs.