Return + Store Policy

We understand that handmade jewelry can be delicate, which is why we offer a free 30-day limited warranty from the date of delivery.

If you receive an incorrect item or if your piece has a manufacturing defect within the first 30 days, we will gladly assist you with an exchange or replacement.

 

✔️ Eligible Within 30 Days

  • Wrong item received
  • Manufacturing defect (e.g., clasp not working, hook detached)
  • Item arrives broken

If your item arrives damaged or has a defect, we will either:

 

  • Exchange it for a new one, or
  • Repair it if the issue is minor

You may need to ship the item back to us. Once repaired or replaced, we’ll ship it back and provide a new tracking number.

 

❌ Refunds

We do not offer refunds. Only exchanges or replacements are available for eligible items.

 

To begin a claim, email us at:

info@shopuniquelychosen.com or uniquelychosenboutique@gmail.com

You will receive a reply within 1–4 business days.

✨ Warranty After 30 Days

 

All Uniquely Chosen pieces come with a 30-day warranty.

After the 30-day period, the warranty expires and we do not offer repairs or replacements.

If your jewelry becomes damaged after the warranty window, a new purchase will be required.

Thank you for understanding — our pieces are delicate and require proper care to maintain their longevity.

✨ Lost or Stolen Packages

 

Uniquely Chosen Boutique is not responsible for packages once they have been scanned by the mail carrier.

If you purchased Route Package Protection, you can file a claim here:

https://claims.route.com

Tracking updates will be sent to the email provided at checkout.

 

✨ Incorrect Address / Returned Packages

 

We are not responsible for incorrect addresses provided at checkout.

If a package is returned to us and you’d like it re-shipped, the reshipment fee is:

  • $6 for domestic orders
  • $16 for international orders

If you prefer a refund instead, only the cost of the products will be refunded.

Shipping fees are non-refundable.

Orders cannot be canceled or refunded due to address errors. Please double-check your shipping details at checkout.

✨ Thank You

 

Each Uniquely Chosen piece is handmade with prayer, intention, and love. Thank you for supporting this faith-driven small business — it means the world to me! 💛